Warranty repair of Zippo lighters is carried out as follows: if the Zippo lighter does not function in the absence of mechanical damage, contact the official service center at the address of residence.

In case of mechanical damage to the lighter (damage to the case, lid, hinges, etc.), free repair may be denied - send the lighter to the single European Zippo lighter repair center: Zippo European Repair Clinic. Groendahlscher Weg 87, D-46446 Emmerich am Rhei or the Zippo International Lighter Repair Center: Zippo Repair Clinic. 1932 Zippo Drive. Bradford, PA 16701.